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REG-Jarvis PLC Annual Financial Report - Part 3


Released: 14/07/2009
  
Part 3 : For preceding part double-click [nRn2N5989V]  
effective working practices and provide for career development where 
appropriate.  
  
Progress Against Principle 4  
  
Collaborative working arrangements remain key to the successful execution of 
many of our contracts. A prime example is the use of Integrated Management Teams 
in our Rail business where we work jointly with Network Rail to deliver mutually 
beneficial outcomes. Work under these arrangements was reviewed on a monthly 
basis as part of the Group's Monthly Operating Review process. The Group remains 
committed to long-term framework agreements which enable sustainable continuous 
improvements for all parties involved.  
  
Progress Against Principle 5  
  
New additions to the Jarvis supply chain continue to undergo a rigorous 
accreditation selection process, which assesses a broad range of criteria to 
ensure they follow best practice in safety, social, environmental and commercial 
performance. It is still the Group's aim to move to fewer better suppliers in 
its supply chain. Some progress has again been made during the period in respect 
of our supplier reduction programme, but the opportunity remains to reduce 
suppliers further in 2009-10.  
  
Progress Against Principle 6  
  
We appreciate that, whilst delivering long-term benefits, our engineering works 
can at times cause short-term periods of disruption to the lives of others. Our 
Rail and Plant businesses always try to minimise this disruption and as a 
minimum try to ensure that all communities affected by our engineering works are 
fully briefed in advance.  
  
We have continued our involvement in school safety talks to educate people, 
especially young people, about the dangers of railway infrastructure and 
consequences of railway crime. These have been carried out in conjunction with 
Network Rail and British Transport Police.  
  
Jarvis Training Management Limited continues to deliver NVQ training to around 
1,000 non-teaching staff in schools covering the 'Every Child Matters' and 
'Healthy Eating' initiatives. Our congratulations go to the 966 people who 
successfully completed their externally recognised qualifications through Jarvis 
Training Management Limited during the year: 613 at NVQ Level 2; 312 at NVQ 
Level 3 and 41 at Apprenticeship Levels 2 and 3.   
  
Progress Against Principle 7  
  
Throughout the year the Group has remained committed to conducting its business 
activities in a way that seeks to prevent injury or ill health to its employees 
and anyone else who may be affected by its activities. As such safety has 
remained our number one priority and we have continued to instruct our employees 
and suppliers to work safely at all times. To underpin our commitment to safety 
we are now working towards obtaining certification of our safety management 
system against the ISO18001:2007 standard covering occupational health and 
safety management systems, a key requirement of which is a commitment to 
continual improvement.    
  
Policy and Objectives  
  
During the year health and safety policies were reviewed and re-issued and we 
prepared, agreed and issued Group level and business specific Health, Safety, 
Quality and Environment (HSQE) Improvement Plans covering the period up to March 
2010. These contain a variety of risk based improvement objectives with Fastline 
Limited's improvement plan also supporting the wider railway industry's 
'strategic safety plan'.  
  
Performance  
  
In terms of performance the rail business achieved a pleasing 10 per cent 
reduction in its accident frequency rate (AFR), the key performance indicator 
for safety, compared with the previous year and Fastline a noteworthy 55 per 
cent improvement. Internal AFR performance targets were met in both businesses 
with the rail business also meeting the stringent AFR target set by its 
principal client. Following a 40 per cent reduction in 2007-08, the AFR in the 
Facilities Management business rose during the year. The reasons behind this 
were subject to investigation and analysis and a robust reduction strategy is 
being implemented to achieve a specified improvement goal. In addition to AFR 
monitoring the Company has also introduced a complementary safety performance 
measurement tool based on fatalities and weighted injuries.  
  
Using its industry leading 'Safety Check Number' (SCN) process the Company set 
and monitored an SCN target that required at least 85 per cent of its work on 
railway infrastructure to be undertaken in a 'green zone' (where no train 
movements are made or where staff are physically separated from them). This 
target was achieved throughout the year and in many periods significantly 
exceeded.  
  
Behaviour Based Safety  
  
The Company's internal training organisation was accredited by IOSH in 2008 to 
deliver its 'managing safely' and 'working safely' training programmes. 
Managers, supervisory staff and artisan staff within the Group have now started 
to attend these courses and all will be required to participate over the next 
two years.  
  
Following analysis it became clear that 'behaviour' played a significant role in 
the root causes of accidents and incidents in the rail business. We are working 
with a recognised specialist 'people coaching and development' company to focus 
improvement efforts in this area.  
  
Aspects and Impacts  
  
Via the Company's ISO14001:2004 certificated environmental management system the 
aspects and impacts associated with its activities continue to be well 
understood. One of the most significant of these impacts is the unintentional 
loss of oil from the operation of plant and equipment. When compared with the 
previous year a 41 per cent reduction in the number of reported incidents has 
been achieved during the year together with a similar reduction in the quantity 
of oil lost.  
  
Progress Against Principle 8  
  
The Group's Environmental Management System underpins its commitment to the 
effective identification and management of the environmental risks associated 
with its activities. The system is audited externally by Lloyds against the 
international standard ISO 14001:2004 and operated by the Rail and Fastline 
businesses. The system helps both businesses not only meet their legal and 
contractual obligations but also enables them to effectively manage the 
environmental impacts and risks that arise. During the year environmental 
manuals and procedures have been reviewed and are now updated on a six-monthly 
basis to ensure that they remain focussed on the specific needs of the business. 
As well as external audit the system is subject to a programme of internal 
audits focussed on driving continual improvement within the business.   
  
Progress on 2008 Environmental Objectives  
  
During the year satisfactory progress has been made on all objectives. Key 
non-financial performance indicators are given in Tables 1 and 2.  
  
It is particularly pleasing to report that once again the number and volume of 
oil spills has reduced, with a 41 per cent reduction in the volume of hydraulic 
oil spills and leaks being achieved within Fastline compared to the previous 
year (see Table 1). Jarvis continues to report all spill incidents, rather than 
simply those that exceed the Environment Agency's reporting requirement of over 
20 litres, and is regarded by its principal client as a leader in environmental 
incident reporting.   
  
Table 1 - 2008 OTM Hydraulic Oil Spills  
  
Number of spill incidents  
  
See Announcement Note ii  
  
Amount of hydraulic oil lost in litres (000)  
  
See Announcement Note ii  
  
Average oil lost in litres / number of spills  
  
See Announcement Note ii  
  
The number of spill incidents has decreased when compared with 2007 and the 
average oil lost in litres against number of spills reduced. This is again at 
the lowest level since our spill data records began in 1998.  
  
Fuel consumption in the year has reduced marginally reflecting decreased 
activity within the business (see Table 2). The Company has also commenced an 
electric powered vehicle trial to assess the viability of suitable alternatives 
to diesel.  
  
Table 2 - Fuel Consumption  
  
Fuel use in litres (000)  
  
See Announcement Note ii  
  
Road Vehicle, Small Plant and OTM CO2  
  
Emissions 2000-08  
  
Number of cars / machines  
  
See Announcement Note ii  
  
Number with diesel engines  
  
See Announcement Note ii  
  
Number with petrol engines  
  
See Announcement Note ii  
  
CO2 emissions (Tonnes per M/c/pa)  
  
See Announcement Note ii  
  
Conversion factors used from DEFRA web site.  
  
Notes  
  
1 All road vehicles and small plant data included from 2005.  
  
2 On Track Machines data added from 2006.  
  
The Group also achieved significant results in reducing the amount of waste 
going to landfill with an overall recycling rate of 37 per cent.  
  
Environmental Objectives for 2009  
  
New environmental objectives have been set for 2009. These include the delivery 
of further reductions in the amount of waste sent to landfill sites, the 
production of Energy Management Plans for all of the Company's locations and the 
continuing monitoring of fuel usage in order to set further consumption and cost 
reduction targets.  
  
Progress Against Principle 9  
  
Formal risk reviews have continued to be undertaken as part of the Group's 
normal commercial processes and as part of its commitment to meet its health, 
safety, quality and environmental obligations. During the year, however, the 
Group's overall Risk Management Process has been subject to review as discussed 
in the Corporate Governance Statement on page 18. The aim of this review was to 
enable the Group to recognise better the overall risks it faced and to 
understand more clearly the sources upon which it relied for assurance that 
these risks were being managed effectively. Having concluded this review steps 
will be taken in the coming year to strengthen the Risk Management Process 
creating a more unified approach across the Group where best practice in any 
given area can be introduced throughout the Company.  
  
Directors' Remuneration Report  
  
Information Not Subject to Audit  
  
This report, which also forms part of the Group's report on its corporate 
governance activities, has been prepared on behalf of the Board and will be 
submitted for shareholder approval at the forthcoming Annual General Meeting.  
  
The Remuneration Committee  
  
The members of the Remuneration Committee throughout the year were Brian Mellitt 
(Chairman of the Committee), Elizabeth Filkin and Chris Rew, all independent 
Non-Executive Directors.   
  
The Committee determines, on behalf of the Board, the policy of the Group for 
balanced executive remuneration and specific remuneration packages for each 
Executive Director and other senior employees who report to the Chief Executive. 
This authority extends to pension rights, terms of service contracts, and 
incentive schemes, both equity and non-equity based. The Committee has the 
discretion to consider corporate performance on environmental, social and 
governance issues when setting remuneration of Executive Directors and is 
mindful to ensure that the incentive structure for senior management does not 
raise environmental, social and governance risks by inadvertently motivating 
irresponsible behaviour. The remuneration of Non-Executive Directors is a matter 
reserved for the Board.  
  
The Committee met four times during the year primarily to consider matters 
relating to the remuneration of Executive Directors and the Executive Team. The 
Group's Chief Executive attended by invitation. The Group Company Secretary and 
General Counsel acted as Secretary to the Committee and together with the Group 
Human Resources Director provided the Committee with advice and assistance on 
the current entitlements of Executive Directors and the Executive Team based on 
their performance against targets. No individual attended any parts of the 
Committee's meetings which directly affected their own remuneration.  
  
Independent external advice was provided during the year by Hewitt New Bridge 
Street, who were formally appointed by the Committee on 13 March 2003. They 
provided advice on employee and executive incentive schemes and information on 
comparative remuneration from a selected peer group of companies and companies 
from the FTSE small cap group selected in terms of activity, market 
capitalisation, turnover and employee numbers.  
  
Remuneration Policy  
  
In terms of Directors' remuneration it is the Group's policy:  
  
 
  -   to ensure that total rewards are designed to support the       
      Group's strategy and are set at levels that are competitive    
      within the relevant market;                                    
  -   not to award share options in any year which amount to greater 
      than an Executive Director's annual salary or to award         
      performance shares which would have a value greater than 50    
      per cent of the Executive Director's salary in any one year;   
  -   to ensure that incentive based awards can only be earned       
      through the achievement of demanding performance conditions    
      which are designed to be aligned with the interests of the     
      Shareholders in the short, medium and longer terms; and        
  -   to ensure that remuneration packages are designed to maintain  
      a balance between fixed and variable elements of remuneration  
      which the Committee believes is appropriate.                   
  
  
This policy, which is unchanged from the previous year, has been adhered to 
during the year under review and it is intended that it will be remain in place 
in the coming and subsequent years.  
  
Details of the performance conditions which apply to each Director's entitlement 
to share options and the objective measures which are used to assess whether or 
not they have been met are given on page 27.  
  
Executive Directors' Service Agreements  
  
Brief details of the terms of each Executive Director's service agreement are 
set out in the table on page 26.  
  
It is the Group's policy to offer rolling one year service agreements which can 
be terminated by the Company on not less than 12 months' notice, and by the 
individual Director on not less than 6 months' notice. Such terms are deemed 
appropriate by the Remuneration Committee given the nature of the business.  
  
The Remuneration Committee is authorised to determine the compensation terms on 
any early termination of a Director's service agreement. The Committee considers 
it fair and reasonable, in the event of termination, to respect these existing 
contractual terms. On termination a Director will normally be entitled to 
payment of full salary for the relevant notice period together with any accrued 
holiday entitlement, subject to a balanced view of reasonable mitigation. 
Options granted to a Director may become exercisable dependent upon the reasons 
for the termination. Compensation arrangements for loss of office on a change of 
control are outlined in the Directors' Report on page 30.  
  
Where the Company releases an Executive Director to serve as a Non-Executive 
Director elsewhere, the impact of this on the Director's remuneration is 
considered by the Remuneration Committee.  
  
Non-Executive Directors' Letters of Appointment  
  
Brief details of each Non-Executive Director's letter of appointment are set out 
in the table on page 26.   
  
The period of notice to be given to Non-Executive Directors by the Company is 12 
months, having been increased in 2005 from three months in view of the 
exceptional demands made on them at that time. There are no provisions for 
compensation on early termination of these contracts.  
  
The terms and conditions of appointment of the Non-Executive Directors are 
available for inspection at the registered office of the Company and are made 
available for inspection at its AGM.  
  
Elements of Remuneration  
  
Details of the elements of remuneration paid to Executive and Non-Executive 
Directors are shown on page 26.  
  
Basic Salary and Fees  
  
Executive Directors' receive a basic salary which is reviewed each year by the 
Remuneration Committee to ensure that this, together with other elements of 
their remuneration package and benefits, represents a fair return for 
employment. Due consideration is given to performance and reward relative to 
that of comparable companies and the Group's position.  
  
The Non-Executive Directors receive an agreed basic fee. In addition, they 
receive compensation in recognition of the additional responsibility assumed in 
chairing Committees or assuming specific roles as follows: Chair of Audit 
Committee: £10,000 per annum; Chair of Remuneration Committee: £7,500 per annum; 
Senior Independent Director: £5,000 per annum. These additional fees are 
included in the amounts of Directors' remuneration disclosed on page 26. 
Non-Executive Directors are also entitled to remuneration at a rate per day of 
1/24 of their basic fee for any days service in excess of the 24 days per annum 
for which they originally contracted.  
  
Bonus Scheme  
  
Each year the Remuneration Committee reviews the Group's annual bonus 
arrangements for Executive Directors and members of the Executive Team. Group 
and individual targets are set with bonuses only being paid on the basis of 
exceptional individual performance or on the achievement of a mix of personal 
and corporate performance criteria. Specific performance conditions are attached 
to Director's individual targets and to the Group's overall performance 
objectives including its social responsibility and environmental sustainability 
targets. An individual's maximum bonus of up to 50 per cent of basic salary only 
becomes payable where performance criteria are exceeded.   
  
The Remuneration Committee formally reviews the performance of each Director 
after the end of each financial year and, where targets have been achieved will 
award the bonus. In the event that a target has been significantly exceeded, the 
Remuneration Committee has the option to increase the normal percentage applied, 
to reflect that achievement. Whilst some individual performance criteria have 
been met during the financial year under review the overall corporate 
performance targets have largely not been met. As a result no bonuses have been 
paid to Directors.  
  
New objectives for the 2009-10 financial year are being set for Executive 
Directors designed to deliver demonstrable improvements in Shareholder value. 
These are a blend of common primary objectives aligned to the Group's strategic 
goals and overall performance as well as additional individual objectives 
consistent with each Director's corporate role.   
  
Employment Benefits  
  
Benefits provided to Directors typically include a fully financed company car or 
car allowance, private medical insurance and life assurance, and permanent 
health insurance.  
  
Directors' Pensions  
  
During the financial year the Group contributed to defined contribution schemes 
in respect of Richard Entwistle and John O'Kane as detailed in the table on page 
26. None of the Executive Directors are members of any of the defined benefit 
schemes operated by the Group.  
  
Share Options  
  
No share options were granted to or lapsed, surrendered or exercised by 
Directors either during the financial year under review or between the end of 
the financial year and the date of this report. Executive Directors continue to 
hold share options in the 2003 Share Option Plan and the Management Incentive 
Plan as detailed in the table on page 27. It is the view of the Remuneration 
Committee that the performance criteria and vesting conditions, outlined in the 
notes to the table, remain appropriate to the Company's current circumstances 
and prospects. Whilst it is the Company's policy, save in the circumstances 
permitted by the Listing Rules, to invite Shareholders to approve all new 
long-term incentive schemes and significant changes to existing schemes, no new 
schemes were introduced and no changes were made to existing schemes during the 
year.  
  
See Announcement Note iii  
  
Total Shareholder Return  
  
The graph above compares the performance of Jarvis plc Ordinary Shares with that 
of the FTSE All Share Support Services Index over the last five years. This 
index has been selected to allow comparison with a wider range of companies in 
the support services sector. The graph illustrates the value at 31 March 2009 of 
£100 invested in the Company on 31 March 2004, and at intervening financial year 
ends, compared with the value of £100 invested in the FTSE All Share Support 
Services Index. Total Shareholder Return has been calculated by Hewitt New 
Bridge Street using data provided by Datastream.  
  
Directors' Service Agreements and Letters of Appointment  
  
 
  Executive Directors                                                                                                          
                                                                                                                               
  Director               Effective date of contract   Unexpired term     Notice period by Company   Notice period by Director  
                         08/09/2005                   Rolling one year   12 months                  6 months                   
  R W Entwistle                                                                                                                
                                                                                                                               
                         08/09/2005                   Rolling one year   12 months                  6 months                   
  S J Norris                                                                                                                   
                                                                                                                               
  J P O'Kane                                          Rolling one year   12 months                  6 months                   
                         24/04/2006                                                                                            
                                                                                                                               
  
  
 
  Non-Executive Directors                                                                                          
                                                                                                                   
  Director                   Effective date of appointment   Notice period by Company   Notice period by Director  
                             07/08/2003                      12 months                  3 months                   
  E Filkin                                                                                                         
                                                                                                                   
                             05/10/2002                      12 months                  3 months                   
  B Mellitt                                                                                                        
                                                                                                                   
                             13/05/2004                      12 months                  3 months                   
  C J Rew                                                                                                          
                                                                                                                   
  
  
Information Subject to Audit  
  
Directors' Remuneration  
  
The table below reflects amounts paid or confirmed as payable in respect of the 
financial period ended 31 March 2009.  
  
 
                              Salary or Fees    Benefits    Bonus    Pension Supplement                                       Pension                                                
                              £000              £000        £000     £000                                                     current period Note 1     Pension prior year Note 1    
                                                                                                         Prior year Total     £000                      £000                         
                                                                                           Total £000    £000                                                                        
                                                                                                                                                                                     
  Executive Directors                                                                                                                                                                
                                                                                                                                                                                     
                              322               17          -        -                     339           326                  64                        62                           
  R W Entwistle                                                                                                                                                                      
                                                                                                                                                                                     
                              177               -           -        -                     177           170                  -                         -                            
  S J Norris                                                                                                                                                                         
                                                                                                                                                                                     
                              212               16          -        -                     228           222                  51                        38                           
  J P O'Kane                                                                                                                                                                         
                                                                                                                                                                                     
                                                                                                                                                                                     
  Non-Executive Directors                                                                                                                                                            
                                                                                                                                                                                     
                              40                -           -        -                     40            40                   -                         -                            
  E Filkin                                                                                                                                                                           
                                                                                                                                                                                     
                              42                -           -        -                     42            57                   -                         -                            
  B Mellitt                                                                                                                                                                          
                                                                                                                                                                                     
                              45                -           -        -                     45            47                   -                         -                            
  C J Rew                                                                                                                                                                            
                                                                                                                                                                                     
  
  
The benefits shown in the table include private medical insurance, car allowance 
and reimbursed fuel and mobile phone costs.  
  
Notes  
  
 
  1   Directors' pension contributions comprise the amounts     
      paid by the Group to defined contribution arrangements.   
      Pension contributions are calculated and payable on basic 
      salary only.                                              
  
  
Director's Shares  
  
(Ordinary shares of 5p each)  
  
 
                    Shares held at 31 March 2008   Shares acquired during the period   Shares sold during the period   Shares held at 31 March 2009  
                    69,837                         0                                   0                               69,837                        
  R W Entwistle                                                                                                                                      
                                                                                                                                                     
                    7                              0                                   0                               7                             
  E Filkin                                                                                                                                           
                                                                                                                                                     
                    184,476                        200,000                             0                               384,476                       
  S J Norris                                                                                                                                         
                                                                                                                                                     
                    10,000                         40,000                              0                               50,000                        
  J P O'Kane                                                                                                                                         
                                                                                                                                                     
  
  
No other shares were bought or sold by Directors during the period 1 April 2009 
to 13 July 2009.  
  
Directors' Share Options  
  
Options held by Executive Directors over Ordinary shares under the Share Option 
Schemes of the Company were as follows.  
  
Further details of the Jarvis share-based payment schemes are given in Note 24 
to the Consolidated Financial Statements.  
  
 
                                          Options held at 31 March 2008   Exercise price (Pence)   Granted (lapsed/ surrendered) during the period   Exercised during the period   Options held at 31 March 2009   Date exercisable   Date of expiry of option  
  R W Entwistle                                                                                                                                                                                                                                                 
                                          13,357                          70.00                    -                                                 -                             13,357                          01/06/2009         01/12/2009                
  Savings Related Share Option Scheme                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                
                                          550,000                         54.50                    -                                                 -                             550,000                         04/10/2009         04/10/2016                
  2003 Share Option Plan - Note 1                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
                                          461,400                         66.00                    -                                                 -                             461,400                         03/04/2010         03/04/2017                
  2003 Share Option Plan - Note 2                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
  S J Norris                                                                                                                                                                                                                                                    
                                          13,357                          70.00                    -                                                 -                             13,357                          01/06/2009         01/12/2009                
  Savings Related Share Option Scheme                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                
                                          303,000                         54.50                    -                                                 -                             303,000                         04/10/2009         04/10/2016                
  2003 Share Option Plan - Note 1                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
                                          250,000                         66.00                    -                                                 -                             250,000                         03/04/2010         03/04/2017                
  2003 Share Option Plan - Note 2                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
  J P O'Kane                                                                                                                                                                                                                                                    
                                          450,000                         56.26                    -                                                 -                             450,000                         Note 3             08/08/2011                
  Management Incentive Plan                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                
                                          376,000                         54.50                    -                                                 -                             376,000                         04/10/2009         04/10/2016                
  2003 Share Option Plan - Note 1                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
                                          315,000                         66.00                    -                                                 -                             315,000                         03/04/2010         03/04/2017                
  2003 Share Option Plan - Note 2                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                
  
  
Notes  
  
 
  1   Theoptions issued under the 2003 Share Option Plan at an       
      exercise price of 54.50 pence will vest in three separate      
      tranches. Each tranche, over one-third of the shares under     
      option, will vest on the basis of an improvement in share      
      price against the grant price by 20 per cent, 40 per cent and  
      60 per cent respectively for a period of 10 consecutive        
      dealing days prior to the date of vesting. The performance     
      conditions have to be satisfied within three years of the date 
      of grant. Subject to the rules of the scheme the options       
      cannot be exercised before the third anniversary of the date   
      of grant.                                                      
  2   The options issued under the 2003 Share Option Plan at an      
      exercise price of 66.00 pence will vest in three separate      
      tranches. Each tranche over one third of the shares under      
      option will vest on the basis of an improvement of share price 
      by 25 per cent; two-thirds on an improvement of 50 per cent    
      and the remainder on an improvement of 75 per cent over the    
      grant price. A further performance criteria of earnings per    
      share growth will be required for options exercised after the  
      third anniversary of the date of grant.                        
  3   The options are exercisable in the three tranches, each on the 
      achievement of an increase in the share price of the Company   
      for a sustained period of 10 days. The tranches are            
      exercisable on the share price achieving respectively a 25 per 
      cent, 50 per cent and 75 per cent increase over the grant      
      price.                                                         
  4   No options were held by other Directors during the period      
      under review.                                                  
  5   The closing middle market price of the Ordinary Shares as at   
      31 March 2009 was 3.9p and the range during the period was     
      between 3.81p and 37.75p.                                      
  
  
This report has been approved by the Board and is signed on its behalf by:  
  
Mark Akinlade  
  
Secretary  
  
13 July 2009  
  
Directors' Report  
  
Principal Activities and Business Review  
  
The principal activities of the Group during the financial year under review 
were rail infrastructure renewal and enhancement, plant hire, freight and 
facilities management.   
  
The Chairman's and Chief Executive's Statements together with the Operating and 
Financial Reviews which are contained in this report between pages 2 and 13 give 
a detailed account of Jarvis's activities and business performance during the 
year in these areas and of future prospects and outlook. In addition to 
reviewing the Group's position and prospects for the future, they also consider 
the principal risks and uncertainties within the business. The key financial 
performance indicators for the Group have been set out in the Financial Review 
on page 7 and non-financial key performance indicators are set out in the 
Corporate Social Responsibility statement between pages 20 and 23.  
  
These statements and the reviews are included in this report by reference.  
  
Principal Risks  
  
This annual report contains certain forward looking statements. These statements 
are made by the Directors in good faith, based on the information available to 
them up to the time of approval of this report. Actual results may differ to 
those expressed in such statements, depending on a variety of factors. These 
factors include customer acceptance of the Group's services, levels of demand in 
the market, restrictions to market access, competitive pressure on pricing or 
additional costs, failure to retain or recruit key personnel and overall 
economic conditions.  
  
The latter is particularly important as the Group's operations, like those of 
other companies, are not immune from the current severe economic downturn, the 
length and severity of which may continue to have an impact on its activities. 
In addition, the Company remains mindful that performance continues, as always, 
to depend on the pace at which Central Government/Network Rail undertake planned 
rail capital works programmes. As ever, a risk inherent in the industry is the 
nature, timing and contractual conditions which exist at the time of contract 
procurement and its dependency on one large customer, Network Rail. The Office 
of Rail Regulation reported that at the end of Q3 2008-09 Network Rail had 
underspent its year to date budget on renewals by £325m and on enhancements by 
£57m. If Network Rail's anticipated level of spend for 2009-10 is not 
implemented or track renewals expenditure and volumes are further deferred, the 
Group's business, financial position and cashflows could be adversely affected. 
The Company is restructuring its business to reflect its current understanding 
of changes in phasing and timing and of Network Rail's overall proposed 
investment in rail infrastructure in Control Period 4 (2009-14) and believes 
that given its pricing structure, history of innovation and safety record it is 
well positioned to continue to be selected to undertake renewal and enhancement 
work on Network Rail's behalf.  
  
Safety is of paramount importance in the industry in which the Group operates. 
The impact of failing to operate safe systems of working can potentially have 
significant implications on each of the Group's stakeholders, cause reputational 
damage to the Company and lead to the possible loss of future business. For 
these reasons the Group has put in place robust systems of safety management to  
  
  
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